Privacy Policy

Welcome to SymphraAI ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, SymphraAI ("the Website"). By accessing and using the Website, you consent to the practices described in this Privacy Policy.

1. Privacy Notice

We value your privacy and are dedicated to safeguarding it. This policy outlines how we process any Personal Information you provide via SymphraAI Websites.

For the purposes of this Privacy Policy, the term "Websites", shall refer collectively to SymphraAI as well as the other websites that SymphraAI operates and that link to this Privacy Policy.

We, SymphraAI, are the data controller of your Personal Information. We recommend that you read through this policy thoroughly to gain a clear understanding of our privacy practices.

This Privacy Notice will notify you of the following:

  • What information we collect
  • With whom it is shared
  • How it can be corrected
  • How it is secured
  • How policy changes will be communicated
  • How to address concerns over misuse of personal data

2. Information Collection, Use, and Sharing

There are two ways in which we collect data:

  • Data provided directly by you
  • Data collected through third-party services

2.1 Information You Provide to Us

We collect data directly from you during your communication with us regarding our services. This is the data that you provide to us.

From Websites or Events: We may collect any Personal Information that you choose to send to us or provide to us, for example, on an online form or if you register for an SymphraAI webinar. If you contact us through the Websites, we will keep a record of our correspondence.

We are the sole owners of the information collected on this site. We only have access to / collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside our organization, other than as necessary to fulfill your request (e.g. order fulfillment).

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to policies.

2.2 Information We Automatically Collect

In addition to the data that you provide, we also use third-party tools to facilitate, operate, and manage our website. These tools use cookies and other tracking technologies.

When you use the Websites: When you visit the Websites, we collect certain information related to your device, such as your device's IP address, referring website, what pages your device visited, and the time that your device visited our Website. We also use various technologies to collect information which may include saving cookies to users' computers.

3. Your Privacy Data Subject Rights

3.1 What are my Data Subject Rights?

Data subjects may have numerous rights in relation to their personal data. You have the following data protection rights:

  • The right to access your data: Data subjects may request in writing copies of their personal data.
  • The right to update or correct your data: Data subjects may request that we rectify any inaccurate or incomplete personal data.
  • The right to object to the use of your data: Data subjects have the right to object to processing including automated processing and profiling.
  • The right to restrict the use of your data: Data subjects may request that we restrict our processing of their personal data in various circumstances.
  • The right to transfer your data: In certain circumstances, data subjects may request the controller to provide a copy of their personal data in a structured format.
  • The right to the erasure of your data: Data subjects may request that we erase their personal data.
  • The right to withdraw consent: Data subjects may at any time withdraw their consent to the processing of their personal data.
  • The right to lodge a complaint: Each data subject has the right to contact the relevant supervisory authority directly.

4. Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to Personal Information.

5. Third-Party Sharing

We may use third-party services such as:

  • Google Analytics
  • Cloudflare
  • Microsoft Azure
  • Amazon AWS

These service providers only have access to your Personal Information to perform the tasks we have assigned to them, and they are obligated not to disclose or use it for any other purpose.

6. Data Location

We store your data in the following location: USA

7. Changes to the Privacy Notice

We may need to change this Privacy Notice from time to time. We will alert you to material changes by placing a notice on our Websites when required by applicable law. You are responsible for periodically reviewing this Privacy Notice.

8. Contact Us

If you have any questions about our Privacy Practices or this Policy, please contact us at: [email protected]

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